Enhancing a communication on Motorsport Event

Overview

At the biggest motorsport event of the year—featuring drift rides, drag races, and driving simulators—we installed four standalone touchscreen displays to improve communication and increase upsells.

Solutions

  • Check-in Queue Display: Helped waiting guests explore packages and decide in advance, speeding up purchases and increasing upgrades.
  • VIP Station (with Hostesses): Supported personalized explanations for VIP guests, making premium offers more compelling.
  • Reception Entry Display: Introduced all experiences upon arrival, ensuring visitors were aware of all options early.
  • Simulator Area Display: Encouraged on-the-spot upgrades and cross-selling while guests were already engaged.

Result

  • Boosted overall sales and upsell performance
  • Clearer, more effective communication between organiser and guests
  • More informed guests and faster decision-making
  • Reduced pressure on staff
  • Increased revenue per visitor